Contact Us
We're here to help! Whether you have questions about our courses, need assistance with enrollment, or just want to learn more about ElevateEd, please don't hesitate to reach out. Our dedicated support team is available to answer your inquiries and provide the information you need to make informed decisions about your learning journey.
Send Us a Message
Contact Information
Address:
ElevateEd Headquarters
45 Innovation Plaza
Silicon Valley, CA 94043
United States
Phone:
+1 746-402-3624
Email:
support@elevateed.com
Our Support Team
Our dedicated support team is available Monday through Friday, from 9:00 AM to 5:00 PM Pacific Time. We strive to respond to all inquiries within 24 hours. We have a team of highly trained professionals dedicated to answering your questions promptly and efficiently. Whether you're trying to figure out which course is best for you, dealing with a technical issue, or just need assistance with your account, we are here to guide you.
Meet some of our Support Team Leads:
- Maria Hernandez: Senior Support Specialist, specializing in technical course assistance. Maria has over 5 years of experience providing technical support in the education sector and is an expert at troubleshooting issues related to course access, platform navigation, and software configurations.
- James O'Connell: Support Specialist, focusing on enrollment and billing inquiries. James is a master at addressing questions related to registration, payment plans, discounts, and refund policies.
- Priya Sharma: Head of Customer Support, overseeing all support operations and ensuring customer satisfaction. Priya's deep understanding of ElevateEd's services and her commitment to providing exceptional customer service make her an invaluable asset to our team.
Visit Us
If you're in the Silicon Valley area, we welcome you to visit our headquarters. Please schedule an appointment in advance to ensure that a member of our team is available to assist you personally.
The map above shows the location of ElevateEd's headquarters at 45 Innovation Plaza, Silicon Valley, CA. You can use the map to get directions to our office.
Additional Resources
For more information about ElevateEd, please visit the following pages:
- About Us: Learn about our mission, vision, and team.
- Courses: Explore our full catalog of online courses.
- Pricing: View our pricing plans and payment options.
- Accessibility: Read about our commitment to accessibility.
- Privacy Policy: Review our privacy practices.
- Terms & Conditions: Understand our terms of service.
- Cookies Policy: Learn about our use of cookies.